Contact us to find out if the instrument you have in mind is in stock. If it is, it can ship very quickly. If not, we will quote you a delivery time, based on the Fox production schedule. We'll do our best to get you the right instrument at the right price as quickly as possible.
Call us at 1 800 733-3847 or email us at service@foxbassoons.com for quick, reliable, friendly answers to your questions.

We require a certified check or money order for the instrument cost, prior to shipment. You can used a major credit card for shipment costs.

We'll ship you the instrument you choose. It will be shipped via UPS 3rd Day Air, fully insured, on a Monday, Tuesday or Wednesday (to insure fastest, safest delivery). You'll have ten days from the date you receive it to test, play and compare the instrument. We highly recommend you plan to have a lesson or attend a rehearsal during the trial period. We charge no additional fee for this service. The total cost of the instrument is required in advance in the form of a money order or bank check. We don't take credit cards for instrument trials. We'll hold your check as you try the instrument. If you decide to keep the instrument, the check will be deposited. If you decide to return the instrument to us, your original check will be returned to you. Your only cost, if you decide to keep the instrument, will be the original shipping cost. If you decide to return the instrument, your cost is limited to the original and return shipping charges.

When someone wants to try one of our instruments, we try our hardest to make it easy for them. While using a credit card would be easy indeed, it is also an unfortunate reality that there are folks out there who would use the system to steal an instrument. We are serious about both your safety and the safety of our instruments. If you are so inclined, we are happy to provide references to help assure you of our legitimacy and methods. Arrangements can easily be made for you to visit us and try the instrument in person if you live within driving distance and prefer not to send a check.

In many cases, buying an instrument is a major purchase and we are quite comfortable working with you to arrange a trial at your convenience, both for financial and timing concerns. While we often can not hold an instrument for months, we fully anticipate that it may take you a week or two to arrange for funds to be available. Please communicate your expectations to us when you place an instrument on trial.

Your responsibilities start with safe care of the instrument while it is in your possession. We recommend you contact your insurance company to let them know you will be trialing an expensive instrument. A temporary policy may cost very little, and give you added peace of mind. If you should decide to return the instrument to us, we require that you use the original box or a similar quality substitute. See our FAQ "How To Ship An Instrument" if you have any questions about how to pack and send the instrument back to us. The instrument must be returned in a timely manner, fully insured and very well packed.

If you need more information, or are ready to proceed with a trial, contact us by email at service@foxbassoons.com or by telephone at 1 800 733-3847. Everyone at our office can assist you in putting an instrument on hold or providing additional information.